Prescriptions

Find answers to questions regarding your prescriptions

What's the cost for my medication?
With insurance, your medication co-pay will be the same as it is at any other pharmacy. However, this will be dependent on your insurance plan and benefits....
Tue, 1 Nov, 2022 at 4:52 PM
When will I get my prescription?
If you're diagnosed during your initial online visit and medication is part of your treatment, your provider will send out your prescription directly a...
Tue, 15 Mar, 2022 at 1:52 PM
Can the provider prescribe generic ADHD medications?
The provider can prescribe generic ADHD medications for you. If you're a first-time patient, we highly suggest you follow your provider's instruct...
Tue, 3 May, 2022 at 6:59 PM
How do I obtain a refill?
To obtain a refill, you will need to speak with your assigned provider. They will typically setup refill appointments ahead of time with you while in one of...
Tue, 1 Nov, 2022 at 4:42 PM
How long are shipping times for medications?
Klarity does not offer shipping of medication.  We recommend that you have your prescriptions filled at your trusted local pharmacy.   There are online ...
Tue, 3 May, 2022 at 7:00 PM
Can I transfer my prescription to another pharmacy?
Depending on the pharmacy location and the prescribed medication, a prescription transfer may be possible. To request that a prescription be transferred...
Tue, 1 Nov, 2022 at 4:48 PM
The prescription my provider sent to my pharmacy is not there, what should I do?
If a provider on the Klarity platform prescribed you medication and sent it to your local pharmacy, it may take more than two hours to be processed by the p...
Mon, 12 Dec, 2022 at 1:46 PM
[Internal Use Only]- Handling Prescription Issues
PURPOSE: To assist patients with getting in touch with the provider to resolve the issue they are having with their prescription. CAUSE: The client c...
Mon, 23 Jan, 2023 at 7:10 AM
Will I get a prescription?
Our licensed providers are experienced in diagnosing and treating certain mental health conditions and certain neurodevelopmental disorders like ADHD. They ...
Fri, 21 Oct, 2022 at 4:33 PM
Can customer support refill my medication?
No, your provider is the only one that can handle prescription refills, pharmacy changes, and any other medication related requests.  We advise you send...
Fri, 28 Oct, 2022 at 3:15 PM