Frequently Asked Questions

Can I transfer from another platform to Klarity?
You don’t need a referral to start your journey to diagnosis and treatment with a provider on the Klarity platform. You can transfer from another telehealth...
Wed, 12 Oct, 2022 at 12:41 PM
Can I discontinue/cancel anytime?
You have the option to cancel or discontinue your treatment at any time. As fees are charged per service, there are no memberships or subscriptions to cance...
Fri, 7 Oct, 2022 at 3:26 PM
Can I get my medications while traveling?
Federal law requires that your provider be licensed in the same state that you have legal residency in. There is no option for a provider to prescribe you m...
Fri, 7 Oct, 2022 at 3:34 PM
Can I continue my treatment if I'm relocating to a new state?
If you are planning to move to another state, we would like to help make the transition as smooth as possible. We recommend you let your provider know first...
Fri, 7 Oct, 2022 at 3:47 PM
Is there a membership/subscription fee?
Absolutely not! Here at Klarity, we don't believe in membership or subscriptions.  You are only billed for the appointments and refills you have wi...
Tue, 15 Mar, 2022 at 3:23 PM
Payment Methods
Please be aware that services can only be paid using a credit or debit card. This does include HSA and FSA cards as well.  At this time, we do not accept a...
Tue, 13 Sep, 2022 at 3:42 PM
How do I become a provider on the Klarity platform?
If you are a licensed provider interested in learning more about the Klarity platform, you'll want to visit https://www.klarityadhd.com/join-us/ to sub...
Fri, 21 Oct, 2022 at 4:28 PM