Frequently Asked Questions
You don’t need a referral to start your journey. You can transfer from another telehealth platform at any time. While on the website, click "take a fre...
Mon, 20 Mar, 2023 at 4:26 PM
You have the option to cancel or discontinue your treatment at any time. As fees are charged per service, there are no memberships or subscriptions to cance...
Tue, 14 Mar, 2023 at 2:30 PM
Federal law requires that your provider be licensed in the same state that you have legal residency in. There is no option for a provider to prescribe you m...
Mon, 13 Mar, 2023 at 6:10 PM
If you are planning to move to another state, we would like to help make the transition as smooth as possible. We recommend you let your provider know first...
Tue, 14 Mar, 2023 at 2:37 PM
Absolutely not! Please note that there are no membership or subscription fees. You will only be billed for appointments and refills with your provider. Also...
Tue, 14 Mar, 2023 at 2:34 PM
Unfortunately, due to the high demand, we are fully booked in some states or have limited providers available in that area. As new providers are added month...
Mon, 20 Mar, 2023 at 4:29 PM
All services are cash-pay. Please be aware that services can only be paid using a credit or debit card. This does include HSA and FSA cards as well. At...
Thu, 16 Mar, 2023 at 10:00 AM
If you are a licensed provider interested in learning more about how to join the marketplace, you'll want to visit https://www.klarityadhd.com/join-us/ ...
Mon, 20 Mar, 2023 at 4:30 PM
Here's a step-by-step guide of what to expect: While on the website, click "take a free evaluation" and answer a few simple questions to get...
Tue, 14 Mar, 2023 at 2:29 PM