Frequently Asked Questions

Who is Klarity for?
Klarity Health is an online treatment management platform that specializes in connecting you with licensed medical professionals that can provide you with p...
Tue, 13 Sep, 2022 at 2:17 PM
Can I transfer from another platform to Klarity?
You don’t need a referral to start your journey to diagnosis and treatment with a provider on the Klarity platform. You can transfer from another telehealth...
Tue, 13 Sep, 2022 at 2:44 PM
Can I skip the initial visit?
No, it is required that you visit with your practitioner prior to a prescription for medication being issued. It’s important for your provider on Klarity to...
Tue, 13 Sep, 2022 at 2:27 PM
Does Klarity Service Patients Under 18yrs?
We have a few providers that may evaluate patients under 18 for ADHD in certain states (with parental consent).  This is explored on a case-by-case basi...
Tue, 13 Sep, 2022 at 2:36 PM
Can I discontinue/cancel anytime?
You have the option to cancel or discontinue your treatment at any time. As fees are charged per service, there are no memberships or subscriptions to cance...
Tue, 13 Sep, 2022 at 2:52 PM
What states are you working in?
Klarity offers its services and partners with practitioners in over 15 states, and this number is growing rapidly each month. However, due to high booking v...
Tue, 13 Sep, 2022 at 2:05 PM
Can I get my medications while traveling?
Federal law requires that your provider be licensed in the same state that you have legal residency in. There is no option for a provider to prescribe you m...
Tue, 26 Apr, 2022 at 11:55 AM
Can I continue my treatment if I'm relocating to a new state?
If you are planning to move to another state we would like to help make the transition as smooth as possible. We recommend you let your provider know first....
Tue, 26 Apr, 2022 at 11:54 AM
Do providers treat other things than ADHD
Yes! Providers on Klarity can possibly help with other treatment plans for anxiety, insomnia, and depression. On Klarity, there are some conditions that...
Tue, 3 May, 2022 at 6:27 PM
Is there a membership/subscription fee?
Absolutely not! Here at Klarity, we don't believe in membership or subscriptions.  You are only billed for the appointments and refills you have wi...
Tue, 15 Mar, 2022 at 3:23 PM