New Patients

Find answers to all your questions after booking your initial appointment.

Can I skip the initial visit?
No, it is required that you visit with your practitioner prior to a prescription for medication being issued. It’s important for your provider on Klarity to...
Wed, 2 Nov, 2022 at 7:05 PM
Do you accept patients under the age of 18?
We have a few providers that may evaluate patients under 18 for ADHD in certain states (with parental consent).  This is explored on a case-by-case basi...
Wed, 2 Nov, 2022 at 7:03 PM
Do you accept alternative proof of residency?
Prior to your visit, you must show proper identification. We only accept a valid photo ID that is not expired. You will not receive a prescription without p...
Fri, 28 Oct, 2022 at 3:30 PM
Where can I send my medical history?
Prior to your initial appointment visit we will provide you with an assessment and intake forms. This is generally enough information for your provider to d...
Wed, 2 Nov, 2022 at 7:09 PM
I booked my initial visit, what happens next?
When booking your initial visit, you will be required to put a $10 deposit to secure your spot. Thereafter, you will be charged the remaining $139, 24 hours...
Wed, 2 Nov, 2022 at 7:12 PM
What to expect during your initial visit
Providers on the Klarity platform want to make this process, easy, affordable and accessible.  They are board-certified psychiatric mental health providers ...
Wed, 2 Nov, 2022 at 7:16 PM
How do I contact my provider?
You can communicate with your provider directly by messaging them in the client portal. They can answer any medical or prescription-related questions you ma...
Tue, 6 Sep, 2022 at 11:54 AM
How to access your visit
Related article: How to log in to your client portal. You can access your visit using the "Click to Join the Video Call" link that's include...
Fri, 28 Oct, 2022 at 3:57 PM
Where can I get an EKG?
The EKG must be performed by an approved health care provider, (Medical Doctor, Physician Assistant, Nurse Practitioner). Personal smart device readings suc...
Wed, 2 Nov, 2022 at 7:31 PM
If I am diagnosed, can I get a record of my diagnosis?
Yes, after your visit, you have the option to receive the evaluation report that contains your diagnosis upon request. Your provider can share your visit no...
Wed, 2 Nov, 2022 at 7:34 PM