New Patients

Find answers to all your questions after booking your initial appointment.

I booked my initial visit, what happens next?
When booking your initial visit, you will be required to put a $10 deposit to secure your spot. Thereafter, you will be charged the remaining $139, 24 hours...
Tue, 13 Sep, 2022 at 3:50 PM
What to expect during your initial visit
At Klarity, we want to make this process, easy, affordable and accessible.  Providers on Klarity are board-certified psychiatric mental health providers who...
Wed, 25 May, 2022 at 5:24 PM
How do I contact my provider?
You can communicate with your provider directly by messaging them in the client portal. They can answer any medical or prescription-related questions you ma...
Tue, 6 Sep, 2022 at 11:54 AM
Do you accept alternative proof of residency?
Prior to your visit, you must show proper identification. We only accept a valid photo ID that is not expired. You will not receive a prescription without p...
Tue, 13 Sep, 2022 at 2:38 PM
What if my provider says I'm not a good fit?
Not all behavioral health conditions meet the criteria for diagnosis of ADHD. Providers on Klarity are trained professionals who are experts in their field ...
Wed, 25 May, 2022 at 5:24 PM
Where can I send my medical history?
Prior to your initial appointment visit we will provide you with an assessment and intake forms. This is generally enough information for your provider to d...
Tue, 15 Mar, 2022 at 3:26 PM
Where can I get an EKG?
The EKG must be performed by an approved health care provider, (Medical Doctor, Physician Assistant, Nurse Practitioner). Personal smart device readings suc...
Tue, 13 Sep, 2022 at 4:59 PM
If I am diagnosed, can I get a record of my diagnosis?
Yes, after your first visit, your provider can share your visit note (with diagnosis, treatment plan if applicable, and provider's signature) with you ...
Thu, 5 May, 2022 at 12:21 PM