Klarity Support

There is no subscription or membership fee. The only costs you will incur are for your visits and refill only requests. These cash-pay prices are designed t...

Absolutely not. There is no subscription or membership for any of the services provided by your licensed clinician. You may discontinue at any time by cance...

After your initial visit, you will be charged per service for any follow-up visits or treatments. The fees are determined by the type and length of the appo...

Absolutely! We do require a minimum of 24 hours notice. You may cancel or reschedule 24 hours or more before the appointment is due to take place.   For...

Each practitioner on our platform provides services in accordance with its policies, appropriate standard of care, and their own personal practice requireme...

We understand that finding behavioral health care can be challenging. Long wait times for appointments and expensive out of pocket costs can make it difficu...

You can always reschedule/cancel your appointment through the client portal (the URL in your appointment confirmation email). If you didn't receive your...

You may request a refund 24 hours or more before your appointment by emailing us at info@klarityadhd.com to cancel your appointment. If you have cancele...

All services are cash-pay. Please be aware that services can only be paid using a credit or debit card. This does include HSA and FSA cards as well.  Fo...

BILLING POLICY Our system will auto-charge for each appointment 24 hours before a scheduled service to the card on file. For the initial online visit we...