Absolutely! We do require a minimum of 24 hours notice. You may cancel or reschedule 24 hours or more before the appointment is due to take place.
For initial appointments, we only charge $10 as a deposit for your appointment at booking, and it's refundable should you decide to cancel the appointment with 24 hours or more notice. Please be aware that 24 hours prior to your initial appointment, the balance of $139 will be charged.
For all other appointments, you may cancel with 24 hours or more notice to receive a refund of any dues paid. You may also reschedule appointments at no additional cost with 24 hours or more notice.
***Patients who fail to show for scheduled appointments, or did not notify the provider or customer support 24 hours or more before the scheduled time will be marked missed (this includes appointments booked same day). Please note we charge the entire service fee for all missed appointments. There are no refunds for missed visits.***