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Who is Klarity for?
What states are you working in?
Do providers treat other things than ADHD?
Do providers offer emergency services?
How does Klarity work?
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Frequently Asked Questions
Can I transfer from another platform to Klarity?
Can I discontinue/cancel anytime?
Can I get my medications while traveling?
Can I continue my treatment if I'm relocating to a new state?
Is there a membership/subscription fee?
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Diagnosis & Treatment
Can I be prescribed stimulants?
How do I know if I have ADHD?
What if I'm not satisfied with the treatment?
Will a provider on Klarity be able to continue my prescription?
I have been diagnosed with ADHD before
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Pricing & Services
What’s the cost to see a provider on Klarity?
Are there any hidden fees?
Do I need to pay extra money for treatment after the initial visit?
Can I cancel or reschedule for free?
How do I request a refund?
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Klarity Health is HIPAA compliant
Is it safe to use this website?
How secure is the payment system?
Patients ( New & Existing)
Can I skip the initial visit?
Do you accept patients under the age of 18?
Do you accept alternative proof of residency?
Where can I send my medical history?
I booked my initial visit, what happens next?
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How do I request my medical records?
My provider has not responded to my message
Requesting accommodations for school or work?
What happens if my provider leaves the platform?
Do you take insurance or HSA/FSA?
Prior Authorization (PA) Requests
Appointments & Accounts
How to register with your client portal
How to login to your client portal
How can I check my Klarity Customer Support Tickets?
Logged in incorrectly
Is an in person visit required?
How do I schedule a follow-up or refill appointment?
How to reschedule an appointment
How does rescheduling and cancellation work?
How to cancel an appointment
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Pharmacy & Prescriptions
(PA) Prior Authorization Request
What's the cost for my medication?
When will I get my prescription?
Can the provider prescribe generic ADHD medications?
How do I obtain a refill?
How long are shipping times for medications?
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