How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
How it Works
Who is Klarity for?
What states are you working in?
Do providers treat other things than ADHD
Can I start medications without a visit?
Are online services available to clients under the age of 18?
Do you accept alternative proof of residency?
Where can I send my medical history?
Can I transfer from another platform to Klarity?
Can I discontinue/cancel anytime?
Can I get my medications while traveling?
Can I continue my treatment if I'm relocating to a new state?
Klarity Health is HIPAA compliant
Is it safe to use this website?
How secure is the payment system?
Appointments & Accounts
How to register with your client portal
How to login to your client portal
How can I check my Klarity Customer Support Tickets?
How to reschedule an appointment
How to cancel an appointment
How to begin your telehealth visit
How to complete your intake forms
How to test your device before your visit
Diagnosis & Treatment
How do I know if I have ADHD?
What to expect during your initial visit
Do I need a prior diagnosis?
Options for treating Depression/Anxiety/Insomnia?
I have been diagnosed with ADHD before
View all 7
Can I be prescribed stimulants?
Requesting accommodations for school or work?
What if I'm not satisfied with the treatment?
Is an in person visit required?
I was on medicine X, will I be prescribed the same one?
View all 12
Pharmacy & Orders
Do you take insurance or HSA/FSA?
If I am diagnosed, can I get a record of my diagnosis?
Prior Authorization (PA) Requests
When will I get my prescription?
Can the provider prescribe generic ADHD medications?
How do I contact my provider?
How do I obtain a refill?
How long are shipping times for medications?
What’s the cost to see a provider on Klarity?
Are there any hidden fees?
Can I cancel or reschedule for free?
Do I need to pay extra money for treatment after the initial visit?
Your price is too good to be true, do you have any service quality guarantee?
What's the cost for my medication?
Is there a membership/subscription fee?
Help Desk Software
by Freshdesk Support Desk